Q: What services do you offer?
A: The Refinishing Touch provides sustainable, On-Site FF&E Refinishing, and Re-Engineering. Additionally, we provide Solid Surface Replacement including Stone, Glass, Laminate, and Decorative Hardware Replacement.
Q: How do I receive a quotation?
A: Please contact us at [email protected] or 800-523-9448 to request a quotation.
Q: Where are you located?
A: The Refinishing Touch’s corporate offices are located in Alpharetta, GA. The Refinishing Touch operates nationwide.
Q: Do we have to move the furniture out of the rooms?
A: All work is done on-site, in the rooms, allowing rooms to be put back into service for late check-in the same day they are completed.
Q: Does the new finish have an odor?
A: All materials are nontoxic, nonflammable, odorless, and safe for all on-site operations.
Q: How long does the finish take to dry?
A: Drying times can vary based on weather conditions at the location of the property.
Q: How many rooms can we complete in a day?
A: The average is 8-10 rooms per day, however, it differs from project to project based on the number of items in each room, project specifications, and the availability of the rooms.
Q: Can we repair damaged laminate tops?
A: Filling or repair of laminate tops is not recommended. Replacement of laminate is recommended in cases of damage.
Q: If you refinish in the room, won’t the particles get on the surrounding furniture and ruin them?
A: The Refinishing Touch uses water-born finishing that is applied by hand or with low-pressure, high-volume (LPHV) application tools. This prevents particles from dispersing into the air or onto surrounding furniture.